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Massimiliano Filippi's avatar

I think these two equations are one of the clearest ways to explain the difference between artificial intelligence and human intelligence to non-technical people. Really interesting perspective.

Lara Pagotto's avatar

Interesting perspective, even if I think that new types of AI (e.g., AI agents and customized solutions for private/corporate domains) will bridge the gap. However, I think that this viewpoint opens up a new discussion on the customer side.

Customers (especially younger ones) are increasingly delegating at least 90% of their decision-making process to AI.

a) How can a company ensure they are perceived correctly by the AI and, consequently, ranked higher in search results?

b) Doesn’t a customer lose part of their power by delegating that much?

It would be nice to hear some thoughts on this too. :)

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